FAQ

How can I cancel my subscription?

Unfortunately, this is managed by Apple and we can’t modify them, so you will need to cancel it yourself. Below are Apple’s instructions on how to manage and disable your subscriptions.

– Launch the Settings app on your iPhone or iPad.
– Tap on iTunes & App Store.
– Tap on your Apple ID at the top.
– Choose View Apple ID from the popup menu.
– Enter your password when prompted and tap on OK.
– Tap on Manage under Subscriptions.
– Tap on the name of the subscription you’d like to cancel or modify.
– Turn the Auto-Renewal option to Off.

How can I allow the app to use microphone?

If the Mussila DJ is not working then you should go to Go to Settings > Privacy > Microphone > Mussila. If Mussila doesn´t show up under the Microphone settings, then you have to go to the Mussila DJ and press the record button and go then back to the setting and allow uses of Mic inside of Mussila.

Is it possible to create multiple accounts with one subscribtion?

f you want to use another Mussila account, first you need to sign out. Tap first on the Profile icon. Tap on Sign out. To sign in again, but using another account you got for a different students, tap on Sign in again and use another email you’ve got.

Can I use Mussila with my own keyboard?

Yes you can. You can connect your MIDI keyboard to the device using USB cable.
then select Midi In, and you should be able to play on the keyboard in the PLAY section.

Is there a way to reset the progress?

To reset a Mussila progress you have to register if you haven’t already registered and then sign out of your Mussila account from the Mussila app profile tab. You can then register a new email or a new account for the same E-mail by adding “_2”, or “_3” before @ in your email:
Example: email_2@domain.com.

What age is Mussila intended for?

We designed Mussila for 5-11 year old children but it turns out that people of all ages are enjoying the game!  The youngest ones (up to five year old) will need their parents help but after that they do fine on their own. We however encourage parents to play with their children and enjoy together with them the musical journey in Mussila.

Why aren’t there any instructions?

The answer to this one is simple: We want our players to figure things out for themselves! Learning the written language of music can be challenging for the beginners and by activating the their own logical thinking they will gain a much deeper understanding of the music theory and gradually also a solid foundation for further music studies.

Can I add more user accounts?

At this time we can only offer one user account for each device. We will however soon offer a premium feature package where there will be more than one user accounts (we are still looking into how many we can have for each device).   Join our postlist so that we can let you know – it will be soon, we promise!